ORC ProTel, a leading provider of customer relationship solutions, is defining the future of contact center operations. Our comprehensive portfolio of services-including seamless integration of inbound, web-enabled and outbound technology-provides optimum efficiency for maximum return.
With more than half a century of combined experience in all phases of customer contact, our management team offers a proactive management style and hands-on expertise. At ORC ProTel, we believe that we are an extension of our clients' sales, marketing, and customer service departments. Our responsibility to our clients includes not only successfully conducting their program as directed, but using our extensive experience and state-of-the-art technology to guarantee maximum return.
Once you've chosen ORC ProTel as your contact center, you've established a partnership with results-oriented people who will help accomplish your company's marketing objectives. You define the qualities and identify the direction that distinguishes your company in your marketplace; we apply those special features toward a program expressly designed for the way you do business.
To be successful and profitable in today's highly competitive business environment requires more than a powerful marketing strategy. It requires partnering with companies who understand your business and can deliver bottom line results. Since 1981, ORC ProTel has been providing the experienced, top quality service that America's leading companies demand. Specializing in business-to-business and business-to-consumer services, ORC ProTel brings to the outsourced customer contact center a unique blend of technology, operational resources, solid management and quality personnel.